"NO REFUND"

Ordered a bumper step and running boards, got the bumper step in a couple of days.  Got an email that the running boards would ship in about 10 days,  got another email on the 10th day that it would be another 10 days before they would ship.  I called and canceled the order.  I need the running boards  so I ordered from another company.  The day I got the running boards from the other company RealTruck emailed me that the running boards I had already canceled were shipping.  I refused them and returned them.  It has now been 6 weeks and STILL  NO REFUND.   This is not a reputable company.  

"Excellent customer service"

Thought there might be a problem with delivery but was just a delay because of covid. I contacted real truck by email and had a reply in less than 24 hours. Within 4 days my item was delivered. Excellent customer service. I’d buy from them again.

"Real truck customer service superior to CarID"

I had a complete disaster with customer service with your competitor after 2 months they finally acknowledged they were wrong and refunded me. REAL TRUCK had my Wheels & N Fab bars to me in 7 business days. Donald Small was excellent answering my questions through email and initially on the phone. The others that I spoke with concerning my shipment were super helpful and got me squared away. I am team REALTRUCK thank you again for GREAT customer service

"I was skeptical"

At first I ordered without reading reviews and after I had ordered they sent me an email that it would be 2-3 weeks due to the pandemic after about 5 days hadn't heard back so I sent an email to see if I can get any info 2 days go by I receive an email that my package was just shipped and it would come the next day I received my wheels today everything seems fine the right size and color idk if all these reviews are fake or I got lucky but I received my order in 7 days