"Good customer service experience"

Bought a Graco product that needed a specific accessory to be used. Later realized that this accessory could not be purchased in Canada so I wanted to return the product which I had purchased on Amazon.ca. However I had thrown the box away and Amazon’s return window had closed. Contacted Graco. Customer service was very helpful and efficient and they provided me with a return label to return the product directly to Graco for a full refund. Very surprised and pleased with the customer service experience.