"This is absolutely fair and polite…"

This is absolutely fair and polite wonderful !!!!!! corrected the problem in a few minutes! somehow managed to get penny back The close look nothing like the pictures, it took nearly two months to get the items, the material is terrible and the quality of the merchandise is the worst I have ever seen. A lot of their items say "sweater" and you get a flimsy piece of nylon. I usually wear a medium but ordered a large coat so I could wear sweaters under it. They send the wrong color coat and the coat was so small, the seams would burst if I wore it with a t-shirt on. I ordered nine items and am disappointed with everyone what I received was basically garbage - the quality is that bad Not only does shipping take over a month... the product is very low quality - the items received looked nothing like the pictures online.I tried to send it back I emailed the company asking for a full refund,got no response i immediately went on google, Facebook I was searching for the customer service number and I found this number which was +one-Three one two four eight eight one zero nine six I called that number when my line was connected they helped me some with instructions so that can return nasty back and initiated my money to me Very attentive and responsive. I don't have many lines to explore myself !!!!! I appreciated his assistance.

"Good quality items"

On Everlane's website you can see exact measurements and what the clothes are made of, which is great. In my case, the coat I got is 100% cotton & water resistant. You can also change the measurement unit from inches to cm if you live outside the US, and it looks like they offer their clothes from size 00 to 16. The online reviews also give you a better understanding of products. It's true that my specific coat fits true to size, and I wanted mine to be oversized which is why I got it in one size bigger.You can also choose to view the factory in which the products were made, to see the whole process of how the clothes are made, how many employers said company has, and when it was created. You can read about their recent projects and see photos of the workers and the factory.The shopping experience in itself was very effortless. If you sign up for an account, you can save products and check out effortlessly. The check out process is very easy too, and it seems that anything priced at $100 or over includes free shipping. Size exchanges and returns should be easy to do. I had ordered something before this coat and it was cancelled soon after because they had ran out of stock for that item when I purchased it. I got refunded almost immediately, so it personally wasn't a problem for me.Overall, the coat feels really high quality and I feel good about my purhcase, so I give Everlane a 4/5. I love Everlane's selection of classic pieces that should last you for a very long time. The pricing also feels good, since we know how these clothes are made. The shipping was also fast, the package shipped to me within a few days of the purchase.The only things I'd mention is that there is some size inconsistency and not all of their products are eco-friendly. I would recommend always checking the measurements first, as some items run bigger than others. They do have some items that include leather, so keep that in mind if you wish to shop more ethical. I think I'll be shopping from Everlane again.

"I am surprisingly very happy with my…"

I am surprisingly very happy with my purchase. I wanted to buy a pair of clogs that I had seen in instagram but the reviews of Everlane in several websites were pretty bad. I still risked it and ordered them despite all as I could find anything that I liked as much anywhere else. I never received the email confirming my order had been sent and had to write twice to ask for updates. The second time they replied and send me a tracking number. My order was supposed to arrive to Australia in 2-4 weeks and has arrived today, in exactly 2 weeks. The shoes are beautiful, as per picture. Good quality leather and comfortable. Couldn’t be happier with my purchase. It might have been pure luck but wanted to leave a review in case someone is hesitant about buying the weaved leather clogs.

"Organic Cotton T-shirts are the best I've worn"

They were recommended on a podcast I heard so I thought I'd give them a try. Really impressed with the fit and feel of the organic cotton. Took a while to ship to the UK but worth the wait.