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myheritage Reviews

Create your family tree and discover your family history. Free genealogy software. Get automatic Smart Matches on over 3 billion profiles and share photos. Based on 4 customer reviews from our shopper community, MyHeritage's overall rating is 5.0 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

Overall Rating

5 Stars

4
4 Stars

0
3 Stars

0
2 Stars

0
1 Stars

0

Good value

3.0
Price & Quality

3.0
Shipping & Delivery

5.0
Customer Service

4.0
Return Policy

2.5

All Reviews

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tinycat751

01/10/2021

"We misregistered a testing kit"

We misregistered a testing kit and called in and recieved a live person (Samuel) without a lengthy delay. He was extremely understanding and helpful. Problem we fixed straight away. Thanks.

silvercat993

12/10/2020

"pleased"

They gave me a full refund on an unwanted service when I requested it which was extremely generous, and were courteous and professional for our entire exchange, I couldn't have asked for a better experience.

Darryl.Gonzalez

11/11/2020

"I personaly can recomend them for…"

I personaly can recomend them for excellent service and trust. I had an issue where a test kit was lost in transit and it was relaced no problem, and super suprisingly at no cos. Super excellent service from the Consultant Paul O.

Regina.Wood

05/06/2020

"Customer service"

I could not access my family tree which I started several years ago. I left a message and was contacted from customer service by AARON who very patiently and politely tried every possibility until he managed to find out my business email address which I had used upon establishing my account with My heritage. That email does not exist anymore. Unless AARON's kind assistance, the tree would have been lost. Many thanks!