"Purchased a mystery box and one item…"

Purchased a mystery box and one item was faulty customer service was amazing fantastic! Makes me feel happy to purchase again in future when customer service makes up and accepts mistakes in orders etc! You don't see this level of service anymore!Thank you

"Great!"

I'm really obsessed with my favorite primer - Wonderglow, so switching things up was nerve-racking. Since I can get really oily during the day, I usually avoid products that promote dew and glow, and I was almost sure this primer would be too much for me. I was wrong! It actually blended in really well with the cream, and I didn't look like a total grease ball at any point during the day. My foundation applied so smoothly on top of it, and I'm pretty sure it was a key player in maintaining the integrity of my makeup all day long.

"I had a problem with my order mostly…"

I had a problem with my order mostly due to a mistake I made. The order was dispatched but then seemed to disappear into the maw of Royal Mail. I telephoned customer care and explained the issue. This was immediately solved by Beth who has processed a replacement. No ifs or buts only exemplary customer service. Well done and thank you.

"Fantastic"

Every Charlotte Tilbury product that I've tried is beautiful, high-quality, and easy to use. It just makes applying your makeup a breeze, and you like yourself- just amplified.Great products, in my everyday make up I use the palette of shadow coloure-coded, which I use as highliter, on my lips apart with my most lovely lipstick - pillow talk, so guys if you want to look like a star this brand is for you. Discover the magical world of pillow talk and fall in love with the iconic nude-pink, this tone fits me fantastic. Of course prices are nor so afordable, but this brand costs it.

"Good Customer Service"

Ellen couldnt have been more helpful and sorted out my issue straight away - great customer service from her. Thank you Ellen