"Flea away chewable tablets"

Just bought Flea away. Tablets are larger than normal but crush easily. I crush 1 tablet in teaspoon of PB. Dogs love it and seems to be working. Love the fact it's made in USA!!

"Excellent customer service"

Excellent customer serviceI think I have been a Chewy customer for about 6 years now. I can’t say enough good things. I love how they do truly care about our pets and their well being and they care about their customers. Chewy does the little things you wish all companies would do. I have spent quite a bit of money on this site, but I have received several cards from them. I have seen ads about them sending paintings to customers to show their appreciation, along with a friend who had lost a pet and received a nice gift. I will always recommend them, as long as their service is this good!!! Amazing! You must try chewy.com!!

"Full refund and told me to donate the unused products"

I have heard good things about Chewy in the past so I used them to order a new heat mat and reptile carpet for my gecko when he was acting sluggish. It turned out that my gecko had an impaction and died shortly after, leaving me with these brand new products having never been used. I messaged Chewy asking if I could return them, and they gave me a full refund and told me to feel free to donate the products to an animal shelter! I have never had a company do something like this before, and it was such a positive experience after dealing with the heartbreak of losing my beloved gecko. To receive that kind of customer service from an online company is almost unheard of nowadays. I am now 100% a Chewy customer for life.

"I would give an off the chart rating 10…"

I would give an off the chart rating 10 STARS after an unexpected experience with them personally. Our loss of our cat happened New Year’s Day. My mom called just to be taken off the list since changes were happening, our other cat who’s 13 is having some kidney issues and had to switch his diet and our other cat is on regular food. Temporarily we needed to be taken off of autopay for food and litter and told them our loss of our pet. A simple “I’m sorry for your loss” was said then A SURPRISE call to confirm our address happened. We were absolutely shocked that this company did this for us!! We have always had the utmost respect for a growing company to keep us satisfied with their product for our animals ,as we have been these past couple years. This act of kindness & gratitude took us by surprise and really showed us they truely care about our pets and sending little gifts to bring us happiness during this difficult time.... ****EXCELLENT CUSTOMER SERVICE****

"I honestly do not know how anyone could…"

I honestly do not know how anyone could leave a negative review for this company! They are awesome. They have fast shipping, coupons all the time and their customer service it TOP NOTCH! Now, I love Amazon but I have found myself ordering from Chewy just as much! I highly recommend them.

"Outstanding company"

There are no words to describe the level of satisfaction I have with this company.Not only are their prices competitive, their ultra fast shipping and outstanding customer service exemplary, I received an incredible gift today: a portrait of my dog Morgan on canvas. I am truly touched by their thoughtfulness and generosity and have shared my experience on several social media websites as well as with my family and friends.Chewy - your company is the best company I have ever done business with, hands down and thumbs up!!

"Hospitality"

I do have to say I am one that loves a small business. And I try to support them as much as possible. But all businesses start from somewhere and grow. I used chewy because my dog is on a prescription medicine And my vet is a half hour from my house. And it's easy for me to have it shipped directly which has been a lifesaver!every time I have ever called customer service they have been friendly and have helped me out tremendously. This holiday season I got a card from chewy and it was handwritten inside !! For a a company that has I'm sure thousands of customers, they were able to handwrite a card to me! That is absolutely amazing!Thank you chewy.com for always being amazingApril B

"Very impressed with the fast shipping"

Very impressed with the fast shipping, I ordered online yesterday and have my products today, very reasonable, first time buyer

"Best Company out there!"

Best company I have ever worked with! This company truly cares about you and your pet. There have been two difference situations that were not their fault, all mine and they went over and beyond my expectations. I haven't seen customer service like this for years! I highly recommend them. Also their prices are better than at stores and especially on your pets prescriptions!

"Best customer service"

Best customer service I've ever recieved. I was put in contact with an agent within a minute. There was no automated process that I had to go to. She then looked up my account through my phone number and instantly solved my problem. 10/10

"I order from Chewy pretty exclusively…"

I order from Chewy pretty exclusively now .. they pack their orders so well that there is never any damage to anything. Shipping is super fast. When there is any concern at all (a size not right or color not what was expected), they immediately make it right with no effort on my part. Their customer service is so good that it makes other online companies look bad by comparison.

"Believe me people when I say CHEWY’S…"

Believe me people when I say CHEWY’S Customer Service is AWESOME!!!! They ship fast and on time. Speaking to Lisa (employee in Customer Service) is a delight! She is so friendly sweet and very professional. I explained why I had to return some items (due to my dog is allergic) they refund back your money without hesitation and tell you to donate to a animal shelter. Now that is awesome! I really do hope that the CEO reads this. I wish all companies can be like Chewy’s Customer Service. I definitely will order from Chewy always!! 😁Thank you Chewy for your Excellence in Customer Service!

"First Time Customer"

I was a first time customer with Chewy and everything went so smoothly. I ordered a harness for my dog and it was a bit too small for him. I contacted customer service and they responded within 15 minutes to my message and said that I could order a larger harness and receive free shipping. Fantastic customer service and products. Will definitely be ordering from Chewy again!

"Great shopping experience"

Chewy was exactly the kind of experience I needed from an online store. It was a model of great prices, in stock merchandise, insanely fast delivery, despite everyone else having Covid delays, and exceptional customer service. Thank you!

"Such a kind email response."

I lost my sweet dog Willow on the same day that her medication autoshipped from Chewy.com. I wrote an email to close my account a few days later and told them why I was closing. I got a very sweet and sincere reply from Sara in customer service. That’s a nice touch that means a lot.