"Hats off to Theodore Major who made the…"

Hats off to Theodore Major who made the returns and re order process so helpful and easy. this does not happen by accident! Great JobBo McBee

"I had such an amazing experience with…"

I had such an amazing experience with customer service with backcountry. Despite the holidays, COVID, I was never on hold, they were quick to answer, kind, and came up with a solution right away. I felt like it was genuine customer service and not automated which I always get frustrated with.

"Super fast shipping!"

I ordered a Saris Bones 2-bike hitch rack on the evening of July 20,2020, and it arrived before lunch on July 22,2020! I had seen negative reviews about shipping so I called the company. They were extremely helpful and made sure the item was in stock and stayed on the line until my order went through. They went above and beyond. Thank you so much! Bike rack is perfect!